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Terms of Service

What are the refund policies?


Class registration fees are non-refundable in our studio & satellite locations unless we cancel the class registered for. Missed classes due to illness or inclement weather must be made up during the current session in our studio or satellite locations you & / or your child are registered for. Unused classes will be put into our Scholarship Program each session.

Schools & Child Care Centers: Missed classes are non-refundable and cannot be made up.

What are the class policies?

NEW CLASS SESSIONS AND REGISTRATION POLICY CHANGES FOR THE MONROE, NY STUDIO September 2019
Starting this fall or September 1st, 2019, we will be implementing new policies in regards to our Monroe, NY classes.
Registrations will now be within a seasonal time frame as a half session of 6 weeks, or a full session of 12 weeks, with start and end dates. Prorating will be in place on our website if registration takes place after the start of a session.
Classes will no longer be carried over season to season or session to session.
If a class is missed, a makeup day will be scheduled,The fall one is scheduled for November 30th.
Our first fall session will be starting September 7 and you can choose 6 weeks or 12 weeks.
6 weeks pricing will be increasing slightly. 12 weeks will remain the same.
The full fall session will go through November 23rd.
Siblings will still receive a discount at a rate of 30% discounted rate on the second child attending classes starting this fall.

We request that if your child will be missing a class, that we be notified at least 24 hour prior to the class being missed. Cancellations made the same day may be marked as a used class. No shows will be marked as class attended unless otherwise contacted.

Schools & Child Care Centers: Class registrations are based on sessions that the school has selected. We cannot offer the ability to attend non consecutive weeks and require your childs attendance cuncurrent for the session registered for. 

Are there Makeups?
Missed classes at our studio and/or satellite locations due to illness or inclement weather must be made up during the session you & /or your child are registered for on an alternate day/time the same class is offered or if possible an alternate location.

If your child will not be in class due to an illness, scheduling conflict or vacation, we must be notified at least 24 hours prior. Missed classes in which we were not notified of your child's absence within 24 hours prior will result in a deduction in your balance of classes of that class.

Schools and Childcare Centers: Missed classes cannot be made up or credited.

Are there any other forms to fill out?
All class participants in our studio and satellite locations are required to fill out our Liability Release form at the time of registration.

Schools and Childcare Centers: All class participants are required to fill out a registration form online or a hard copy at specific schools.

Can schedules change?
Class schedules are subject to change based on enrollment at our studio, satellite and school locations.

Our Privacy Policy:
It has always been our policy to keep all contact info, addresses, phone numbers and emails confidential. We do not share this information with any other 3rd parties.

Shipping Policy:
All Gift Certificates are shipped via USPS Mail.

 

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Contact us at:  845-782-YOGA (9642)
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